Sometimes some add-ins need to be enabled or disabled in Outlook for some reason.
1.In Outlook 2010 and 2013, click File | Options.
In Outlook 2007, click Tools | Trust Center.
2.In the Outlook Options dialog box (Trust Center dialog box in Outlook 2007), click the Add-ins in the left bar, and then click the Go button at the bottom of right panel.
A COM Add-Ins dialog box pops up, all the Add-ins for Outlook are displayed in this list box
3.To enable the thankQ add-in tick the box beside the add-in name
4.To disable a the thankQ add-in untick the box beside the add-in name
5.Click OK