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Use this option to select which fields should be updated with information from the EXISTING contact record.  

If you wish to retain all existing contact information and only add new information, use the Replace ALL New Info with Existing option which is described below.

Follow the steps below to replace blank fields (or incorrectly entered fields) on the New Details form with information from the Existing Details fields.

1.Select the Replace Selected New Info with Existing Button.

2.For each field that has a on the New Details section of the form, decide whether the corresponding field on the existing record should replace the field on the new record.  The following will help you decide.

•All fields are BLANK on the NEW DETAILS screen should be ticked.  This will ensure that the information from the Existing Section of the form is retained on the new contact record.  

•Any fields entered INCORRECTLY by the contact should be ticked.

3.Once you have selected all the fields from the Existing Record that need to be retained, click the Select button.

4.The information from the selected Existing Details fields will be copied to the corresponding New Details fields.