thankQ Help

Within thankQ there are different ways to enter payments into the system for Pledges, Membership, Events, Merchandise and Sponsorships.

When entering a payment into thankQ if the Contact Record has an outstanding payment, a button will appear on the Payment Details form. This button serves as a notification of the outstanding amount. You use these buttons to enter a payment for an outstanding Pledge, Membership, Event Booking, Merchandise or Sponsorship amount.

The corresponding Button will appear if a payment of that type is outstanding.

Memberships, Sponsorships, Merchandise, Event Payments

Outstanding payments from the modules above can be made directly from that module or from the Batch Information form. However, we recommend that payments be made through the module which created the pledge.

Make a Payment via a Batch

1.Create a payment as usual via a Batch. Select the relevant contact, enter the amount.  If the selected contact has an outstanding payment, a button will appear.

2.Enter the amount being paid in the Value field, if not the same as the instalment amount. You can make a full payment or a partial payment for the outstanding amount.

3.Click the appropriate button to process the payment.

If there are any funds left over after making the payment, the remainder can be entered as a donation.