thankQ Help
A list and description of every import record status in thankQ and what order it is expected to appear in.
Status |
Order in Import Workflow |
Description |
Archived |
N/A |
Import has been archived. No further processing is possible. |
Error |
N/A |
Import has encountered an error in the SQL Database. Contact thankQ support to resolve. |
Deleted |
N/A |
Import has been marked as deleted. No further processing is possible. |
Logging |
1 |
Import is currently logging the data from the spreadsheet into the import tables. No further action can be taken until this has finished. |
Records Logged |
2 |
Import is currently logged and is awaiting validation. Press the Validate button to continue. |
Cleansing |
3 |
Currently cleansing the data to prepare for validation. This stage occurs when validating. No further action can be taken until this has finished. |
Validating |
4 |
Currently validating the data. No further action can be taken until this has finished. |
Cleanse Address |
5 |
Currently cleansing the address data and if required running address data through any installed Address Lookup software. No further action can be taken until this has finished. |
Records Validated |
6 |
Records have all been validated. Check for any errors and suspect records and select Update or Revalidate to continue. |
Requires Tokenisation |
7 |
Data has been successfully verified, but payments now need to be tokenised. Only applicable if tokenisation has been enabled and valid data has been entered. Select Tokenise to continue. |
Records Tokenised |
8 |
Payments have been successfully tokenised. Select Update to continue. |
Updating |
9 |
Records are currently being updated to make them suitable for import into thankQ. No further action can be taken until this has finished. |
Records Updated |
10 |
Records have now been updated and are ready to be imported. Select Import to continue. |
Importing |
11 |
Records are currently being imported into thankQ. No further action can be taken until this has finished. |
Records Imported |
12 |
Records have been imported into thankQ. Note that this status appears if some records have not been imported. Resolve the issues and then select Revalidate to continue. |
Import Complete |
13 |
All records have been imported into thankQ and no further processing is possible. |
