thankQ Help

All payments that have been downloaded from the web will be saved on your system and can’t be deleted.

Click Search on the tool bar to view a number of search options.

Click Waiting to view the different types of payments waiting acceptance into a batch

Payments that have not been processed are classed as Waiting.  For an unprocessed payment the Batch/Pledge ID field and the Auto ID field will be blank.  

All payments from eDonations will be classified as either Donations (for one off payments) or Pledges (for donors that have chosen to give regularly).

If you have many web payments to process, you can use the Show Donations Waiting Acceptance into a Batch or Show Pledges Waiting Acceptance into a Batch search options to view these payments only.

You can also view Web Payments that have already been Accepted.  These do not appear by default.  They can be viewed by selecting the Show Donations Accepted into a Batch or Show Pledges Accepted into a Batch searches.

The other types of payments such as Bookings or Orders are used by other eModules.