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thankQ Help

Navigation: ENQUIRIES > Create an Enquiry

Add Information to Enquiry

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1.Select information from the drop down lists that are relevant for this enquiry from Category 1, 2 and 3.

2.Select Status and Priority.

3.Select who this enquiry should be Assigned to.

4.Enter any Notes.

5.Update the Review Date and Time. The review date is set to 1 day after the Logged Date/Time when creating an Enquiry. It cannot be set to an earlier date than what was already set.

6.Before clicking Save, enter the time taken to deal with this enquiry.

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