Once the mailing is complete, it should be logged as sent. The mailing will then show as a communication entry on the Communications tab of each contact included in the mailing.
1.Click Log as Sent
2.Enter the date the mailing was sent out. It will default to today’s date. Click OK.
3.If your organisation is using communication categories, then click Yes and select a category. Otherwise, click No. Categories are a great way of organising your communication entries.
4.The mailing stage will be set to Mailing Sent + Logged
5.An entry will be added to the Communication tab of each contact record in the mailing. If the mail merge document was logged it will be attached to the communication entry.