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Create Outlook Template

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When emailing via Mail Manager using the Encrypted Serial Number a template can be created in Outlook and saved to your thankQ template folders.

1.Create a New Message in Outlook

Merge fields have two {{ }} brackets on either side

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1.Click File>Save As

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2.Change the Type to msg

3.Locate the thankQ Server and _template>Contact folder

4.Enter a Name for the email template, click Save

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5.Exit the email template. You do not need to save this email as it has been saved as a .msg file