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Sending a Merge Document via Email

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Lookup Value under Mailing to automatically merge using Write option should be set to No.

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1.Locate the Contact.

2.Click Write on the tool bar.

3.Select Write Letter (this Contact).

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4.Select Mailing Preference.

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5.Apply Households if applicable.

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6.Click OK.

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7.Select the Word Template.

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8.Select Finish & Merge from the Mailings tab.

9.Click Send Email Messages.

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10.Enter a Subject.

11.Click OK.

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The contact’s information is merged into the email and will be sent. The information has also been merged to the Word document.

12.Click No to log back into thankQ.

Note: If you click Yes, only the template will save back to thankQ not the completed letter.

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13.Click Finish & Merge again.

14.Click Edit Individual Documents.

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15.Click OK.

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16.Click the thankQ tab.

17.Click Log this Word Document.

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18.Enter a Subject to log against for thankQ.

19.Click OK.

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20.Exit the Word template and merged documents and don’t save.