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External structures are the extra’s that Attendees can add to their ticket and these can incur an extra cost. We created an external structure for car hire previously which this contact wishes to take up.

1.Right click on T Cruise’s record which should still be active

2.Select Add to a Structure

3.Select the Structure – Car Hire

4.Click Yes if a message appears that they are already booked on a structure

The additional structure has been added to this Attendee’s booking

5.Click the Booking Info tab. This Attendee has paid for the ticket already and there is an outstanding amount owing.

6.Click Close

7.Click Structures on the Event to view the allocations

8.Click the Planner tab

9.Click on the Attendee in the Event and click on the Booking No

The booking shows that the booking is Part Paid and also displays the outstanding amount. This amount can be paid on either this form or the Event Contact Details form.