ThankQ is very flexible and is designed to be tailored to the needs of your organisation. Lookup values and their fields are the options that are available on the menus in thankQ. Lookup values control the following:
•What values appear in Drop Lists and Pick Lists
•The ability to show or hide certain fields
•The ability to set certain fields as mandatory
•Change certain thankQ features or alter the output of certain thankQ processes.
Using the lookup value administration option you are able to maintain lookup values and their fields and add alternatives which suit your organisation.