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The eMembership Process from the Customer’s Perspective

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An existing member may have received correspondence from your organisation with a link to your membership web page and decides to register so they can manage their membership online.

On the other hand, a person surfing the internet, lands on your web page. They are so impressed by what they read that they decide to become a member. Because of the way you have set up your web page means that the new member can enter extra information about themself that you otherwise would not have received.

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