thankQ Help

1.Search and locate the booking to cancel.  The contact must have the status Attending.

2.Cancelling a booking will cancel all places made by this booking.  Check the Booking Info tab to look for number of places that will be cancelled.

3.Once you are sure you want to cancel the booking, click on the 4Book menu and select Cancel Booking from the menu.

4.You will be asked to confirm you want to cancel the booking.  Click Yes to proceed

5.The status is now changed to Cancelled and a note is added to the Booking Notes box at the bottom of the screen.  The amount in the Total box has also been removed as it is no longer outstanding.