thankQ Help
Your organisation may be one that requires Government (or other organisational) checks to be carried out on volunteers who are performing certain roles. If this is the case, the checking process can be monitored and recorded through the thankQ Volunteers module.
Volunteer checks may require a form to be sent to an agency for checking or the organisation may do self-applications (meaning that the approval is done within the organisation). Both of these situations are catered for in the Volunteer Checks screen.
Not all these fields need to be filled in when you are setting up the initial application as it is expected that this information will be filled in as the application is processed.
Check Tab
Check ID |
System generated, cannot be changed. |
Stage |
This will be updated by the system as you move the check through the stages. |
Serial number |
Use the pick list icon to select the volunteer you are creating the check for. This field is mandatory. |
Check type |
Select the type of Check Type from the drop down list. This field is mandatory. The system administrator can add to this list if necessary in the Lookup Values under Volunteer --> Check Type. |
First name/Surname/Org |
These fields are filled in automatically when the serial number is selected. |
Details Tab
Form Sent to Applicant |
Record the date that the form was sent to the volunteer. By default this will be set the current date. |
Form Sent to Agency |
Automatically sets to the date that this form was sent to the agency. |
Complete Form Received |
Automatically sets to the date that this form was received. |
Form Returned by Agency |
Automatically sets to the date that this form was returned by the agency. |
Disclosure Ref |
Reference number provided by the agency if applicable. |
Date of Declaration |
Date when the self application was declared if you want to record this. |
Self Application Documentation Seen |
Tick this box to check whether the applicant has already had their application read. |
Issuing Body |
The name of the organisation/agency issuing the declaration. |
Valid From/To |
Use the pick list icons to select dates that the document is valid from and until if this is applicable. |
Agency Note |
Freeform text field for you to record any notes sent by the agency regarding this application. |
Notes |
Freeform text area for you to enter any additional information about this application. Use the Timestamp button to insert the date/time and currently logged in user information. |
