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thankQ Help

The screenshot below shows the contact information that can be captured for the person making a donation.

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1.To prevent a field from appearing, simply remove the default text within the relevant field.  In the example below, we do not want to capture the Company or Position fields, so the text in these fields have been deleted

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2.To change a field label, amend the default text.  In the example below, we prefer the Day Tel Label to appear as “Daytime Telephone Number”, change the text from Tel (day) to Daytime Telephone Number.

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3.Most fields have a mandatory option below them.  These are all set to No by default which means that the donor does not have to complete the field.  To make a field mandatory (so the donor must complete the field), change the Mandatory option to Yes.

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4.Mandatory fields will appear with an asterisk on your online donation form.

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Try to avoid making too many fields mandatory as it will take longer for the donor to complete the form and could put them off donating.