Innovative Software for Associations,Charities and Not for Profit Organisations

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Company Background

thankQ Solutions is dedicated to providing data management software to support organisations within the not-for-profit (NFP), commercial and environment sectors. Since 1992 when the company was founded, we have delivered a range of solutions, from consultancy in the early days to the provision today of both bespoke and standard software solutions built on the ADMiT System, accompanied by all the necessary training, service and support.

In the early 1990s thankQ Solutions were frequently approached to deliver software to enable different IT systems to ‘talk’ to each other. To meet this need ADMiT and a range of bespoke solutions from document and drawing management systems to asset management software were developed.

The first customer relationship management (CRM) solution was delivered to a local charity in 1997 and since then the thankQ product has been developed and refined and now attracts the majority of our business focus. However, by maintaining a presence in these diverse sectors we are able to constantly share ideas between them, adding unique insight to the service we provide.

The company reaches across the globe; the head office is in the UK, at Loughborough, Leicestershire and in 2003 thankQ Solutions opened an office in Sydney, Australia, to meet the needs of the Pacific NFP market.

Missions and Values

"Our mission is to provide data management software, services and support, based on the 'ADMiT System'. We aim to bring honesty, openness and innovation to our working relationships for the benefit of customers and staff, whilst optimising business effectiveness through the exploitation of available Information Technology."

So what are we really like to work with? Our staff have a strong desire to deliver what our customers actually need by listening to them and trying to understand the business or process for which they are providing a solution. We work openly with our customers to help them get the most from existing systems and data enabling us to deliver a solution that fits their organisation; we want to be a partner and not just a software company providing a ‘black box’ solution.

Careers

thankQ Solutions is a developing company that has built its foundations on innovative and open relationships with both our customers and staff. We are always interested to hear from vibrant, enthusiastic people who recognise the difference they can make in a smaller organisation and don’t want to become a faceless employee of a larger company.

We build an accommodating approach to our relationships with our staff. Sometimes we ask a little extra effort of you to get the job done so we are equally flexible in our approach to helping you enjoy and balance your work and personal life.

The Staff Development Programme provides a framework that can be used by our staff to assist them in managing and developing the career they want, whether their area of interest is software development, project management, customer service, sales and marketing or business development.

As part of our Corporate and Social Responsibility we seek staff who embrace the ethics of our policy; taking care of the environment and making a difference socially. We encourage staff to take up to three days a year paid leave to participate in local or national voluntary work and since 2004 operate a tree-planting programme in the National Forest to offset our carbon emissions.

Staff Development Programme

Working closely with your line manager, our programme is designed to help staff understand their existing skills, strengths and weaknesses and identify where further training is appropriate. It encourages them to look beyond their day-to-day job and develop specialisations in transferable skills whilst offering the opportunity to mature within the company in any role.

Staff are actively encouraged to develop their own initiatives where they see an opportunity; this develops their profile and contributes to the effectiveness of the whole company.

Locations

Australia / New Zealand

thankQ Solutions Pty Limited

Sydney

Level 14, 275 Alfred Street

North Sydney NSW 2060

Tel:+61 (02)8904 9755

Fax:+61 (02)8904 9766

Email:info@thankQ Solutions.com.au

Melbourne

PO Box 2153

Templestowe Heights VIC 3107

Tel:+61 (03) 9016 9700

Mob:0418 312 952

Email:info@thankQ.com.au